Legal information

Legal notice

1. Owner identification details

Company name: EUROPAVIA ESPAÑA, S.A.
Tax ID (CIF): A28157493
Registered office: Calle Jorge Juan, 30 – 4.º A, 28001 Madrid, Spain
Commercial Register: Volume 1961 General, 1351 of Section 3 of the Companies Book, folio 219, common sheet 00681, 1st entry
Phone: +34 914 318 253
Email: info@europavia.es
Website: https://www.europavia.es

2. Purpose and scope

This Legal Notice governs access to and use of the website https://www.europavia.es (hereinafter, “the Website”), owned by EUROPAVIA ESPAÑA, S.A. (hereinafter, “Europavia”). Accessing the Website implies full and unreserved acceptance of these terms.

This Legal Notice applies to all users who access the Website, regardless of their geographical location or the device used. Users residing in the European Economic Area have additional rights under the GDPR and the applicable regulations.

3. Website terms of use

3.1 Permitted use

Users undertake to use the Website in accordance with current legislation, good faith, public order and these terms. Any use for unlawful purposes, that infringes third-party rights or that may damage the image or interests of Europavia is expressly prohibited.

3.2 Specific prohibitions

Reproducing, distributing, transforming or publicly communicating the Website content without express authorisation.
Introducing or spreading viruses, malicious code or any other element that may damage or alter the Website or Europavia’s systems.
Reverse engineering, decompiling or disassembling any element of the Website.
Using robots, spiders, crawlers or other automated means to access, index or collect information from the Website without authorisation.
Impersonating any person or entity associated with Europavia.

4. Intellectual and industrial property

All Website content (including, by way of example and without limitation, texts, photographs, illustrations, logos, trademarks, graphic designs, source code, software and navigation structure) is owned by Europavia or by third parties who have authorised its use, and is protected by Spanish and European intellectual and industrial property legislation.

The EUROPAVIA trademark, logo and other distinctive signs are the property of Europavia España, S.A. Their use without express written authorisation is strictly prohibited.

For requests to use or license content: info@europavia.es

The use of any information contained on this website without the prior and express consent of Europavia is prohibited. If the materials on this Website are protected by copyright, any unauthorised use of them may breach copyright, trademark and other regulations. Any authorisations granted by Europavia will become void if any of the privileges conferred by these rights are breached.

5. Linking policy

5.1 Links to the Website (deep linking)

Establishing any link to the Website without Europavia’s prior written authorisation is prohibited, unless the link points to the home page. Under no circumstances may the Website be framed or presented within another site in a way that creates confusion about the origin of the content.

5.2 Links from the Website

The Website may contain links to third-party websites. Europavia does not control and accepts no responsibility for the content, privacy policies or practices of such sites. The inclusion of a link does not imply endorsement of, or a commercial relationship with, the linked site. Users are advised to review the legal policies of each site they visit.

6. Limitation of liability

6.1 Website availability

Europavia does not guarantee the uninterrupted availability of the Website or that its content is free of errors. Europavia reserves the right to suspend, modify or discontinue access to the Website, temporarily or permanently, for technical, security or maintenance reasons, without prior notice.

6.2 Accuracy of information

The content of the Website is for information and guidance purposes only. Europavia makes every effort to ensure that the information is accurate and up to date, but does not guarantee its accuracy, completeness or validity at all times. No content constitutes a binding contractual offer unless expressly stated.

6.3 Exclusion of technical liability

Europavia shall not be liable for any loss or damage of any kind arising from: (i) unauthorised access to Europavia’s information systems; (ii) the presence of viruses or other harmful elements in the content transmitted; (iii) failures in telecommunications networks that prevent access to the Website; (iv) misuse of the Website by the user.

7. Changes to the Legal Notice

Europavia reserves the right to modify this Legal Notice at any time. Changes will take effect from the moment they are published on the Website. Users are advised to review this document periodically. In the event of substantial changes affecting user rights, Europavia will provide notice on the Website.

8. Applicable law and jurisdiction

This Legal Notice is governed by current Spanish law, in particular Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), and by the applicable data protection regulations.

For the resolution of any dispute arising from access to or use of the Website, the parties submit to the jurisdiction of the Courts and Tribunals of the city of Madrid, expressly waiving any other jurisdiction that may apply to them, unless consumer and user protection regulations require a different jurisdiction.

9. Intellectual property and use of content

10. Data protection

In order to use certain content and services, Europavia may require users to provide certain personal data. Europavia will inform users adequately and in advance so that they can give their consent to the processing of their data by Europavia for the specific purpose. In such cases, the data is considered essential and, if it is not provided, it will not be possible to use such content or services.

In all cases, the personal data collected will be entered into the corresponding files, which are duly registered with the General Data Protection Register.

Europavia guarantees the adoption of the security measures necessary to ensure the confidentiality of the personal data provided by users. Such data will not be used for any other purpose, in accordance with Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, and implementing regulations.

In all cases, users may withdraw their consent and exercise their rights of access, rectification, erasure and objection by writing to the following address: info@europavia.es (Head Office: Jorge Juan 30, 28001 Madrid).

11. Limitations or exclusions of liability

Any reproduction, adaptation or modification of the website content without Europavia’s express consent is prohibited. Europavia reserves the right to modify the content of this website at any time and without prior notice. This information is provided for information purposes only and may not be regarded as an offer or commercial commitment of any kind. Users undertake to respect Europavia’s interests and rights in relation to the use of the content of this website. Authorisation from Europavia is required to create any hyperlink or link to any content on this website, and this shall in no case imply any formal relationship on the part of Europavia or any commitment regarding the information published. Europavia accepts no responsibility for content issued by third parties. Europavia is not responsible for any damage to the user’s software or hardware related to the use of this website, nor for any loss of information or similar. Users shall be liable for any breach of these legal terms and for any damage caused to Europavia. Users acknowledge that the use of any content on this website is at their own responsibility.

If you have any questions or suggestions, CONTACT US.

info@europavia.es.

General Terms of Use of the Website

Last updated: January 2026

1. Purpose

These General Terms of Use (hereinafter, “GTU”) govern access to and use of the website https://www.europavia.es, its subdomains and the digital services offered through them by EUROPAVIA ESPAÑA, S.A.

Merely accessing the Website confers user status and implies full and unreserved acceptance of these GTU. If you do not agree with these terms, you must refrain from accessing or using the Website.

2. Access to the Website

Access to the Website is free of charge, without prejudice to the Internet connection costs charged by the service provider contracted by the user. Certain sections or services of the Website may require prior registration or user identification.

Europavia does not guarantee uninterrupted access to the Website and reserves the right to modify, suspend or discontinue the service at any time, particularly for maintenance, security or update reasons.

3. User obligations

Users undertake to:

Use the Website exclusively for lawful purposes and in accordance with these GTU.
Not carry out activities that may damage, overload or impair the Website or its infrastructure.
Not publish or transmit content that is illegal, offensive, defamatory, fraudulent or that infringes third-party rights.
Not attempt to gain unauthorised access to protected sections of the Website.
Provide truthful and up-to-date information when registering or completing forms.

4. Intellectual and industrial property

The Website and all its content are owned by Europavia or its licensors and are protected by Spanish and European intellectual and industrial property legislation. Any unauthorised reproduction, distribution, public communication or transformation constitutes an infringement of intellectual property rights and will give rise to the corresponding legal liability.

5. Limitation of liability

Europavia shall not be liable for any loss or damage the user may suffer as a result of: (i) failures or interruptions of the Website due to causes beyond Europavia’s control; (ii) viruses or other harmful technological elements introduced by third parties; (iii) the actions of third parties through the Website; (iv) the user’s breach of these GTU.

6. Applicable law and dispute resolution

These GTU are governed by Spanish law. For any dispute, the parties submit to the Courts and Tribunals of Madrid, unless consumer protection regulations require a different jurisdiction. The European Commission provides European consumers with an online dispute resolution platform: https://ec.europa.eu/consumers/odr

General Terms and Conditions of Sale

1. Ordinary Sales Conditions

These terms of sale shall govern the relationship between Europavia and the customer and supersede any other terms appearing in the customer’s documents or in any other document, unless otherwise specifically agreed in writing by a duly authorised representative of the Company.

The descriptions shown in the catalogue, on the website or in any other Europavia medium are provided by the manufacturers of the respective products.

Europavia is bound by the obligations contained in the commercial offers it makes on its website for as long as they remain valid, and by all terms of sale, invoicing and delivery of products.

2. Prices

Prices are stated in euros, excluding VAT, which is shown separately. Prices are normally fixed for the period of validity of the suppliers’ Catalogues, but the Company reserves the right to change its prices at any time without prior notice.

The prices in force when an order is accepted shall prevail. Where Supplies are to be made at later dates (“Scheduled Delivery”), the price payable shall be the price applicable on the date of acceptance of the total quantity. However, if the “Scheduled Delivery” extends over a period of 90 days or more, the Company reserves the right to charge the Customer additional amounts if the price of the Supplies increases before the end of that period.

3. Payment

Payment must be made at the time of purchase by card or bank transfer. In the latter case, the supply process for the purchased product will begin once confirmation of the transfer has been received.

Invoices will be sent electronically to the email address provided during the purchase process.

VISA and MasterCard payments are accepted.

4. Orders

The Company reserves the right to cease doing business with any company or person.

Once accepted, no order may be cancelled without the prior written agreement of a representative of the Company duly authorised to act on its behalf.

The Company offers free shipping for deliveries to mainland Spain and the Balearic Islands on orders of 1,000 euros or more. For lower-value shipments and shipments to the Canary Islands, the shipping cost will be shown during the purchase process.

For shipments outside Spain, information on transport costs must be requested through the forms available during the purchase process or by calling the telephone number shown on the website.

Orders for certain Goods may be subject to a minimum order quantity or minimum order value. The Company will use reasonable efforts to notify the Customer of such minimums before accepting the order.

5. Delivery

Where the Goods ordered are not in the catalogue or are out of stock, the Company will use all reasonable efforts to notify the delivery times for such Goods, when known.

Delivery of the Goods covered by the Supplies shall be deemed to have taken place when they are made available at the address specified by the Customer.

The Company reserves the right to arrange delivery of the Goods directly from the manufacturer or supplier of the Goods to the address specified by the Customer. The Company may use any delivery method available to it. The Company will make reasonable efforts to meet delivery and/or performance estimates, but under no circumstances shall it be liable to compensate the Customer for non-delivery, non-performance, or late delivery or performance, except in cases of wilful misconduct or gross negligence. Delivery and/or performance times shall in no case be of the essence.

6. Inspection, defects and non-delivery

The Customer must inspect the Supplies as soon as reasonably possible after delivery or, in the case of Services, inspect their due performance, except in cases of wilful misconduct or gross negligence by the Company. The Company shall not be liable for any defect in the Supplies unless the Company receives written notice from the Customer of its existence, describing the defect in detail, within 10 calendar days of that date.

Any liability of the Company for non-delivery or non-performance, or for Goods notified as defective on delivery, shall be limited, except in cases of wilful misconduct or gross negligence, to the replacement of the Goods or the refund of the price paid for such Supplies.

7. Returns

Before returning any Goods to the Company for any reason, the Customer must contact the Company to obtain the corresponding return authorisation. All Goods shall be returned at the Customer’s risk and expense, must not have been damaged by the Customer and must be packed in their original packaging. The Customer is responsible for returning the Goods to the Company and for keeping proof of delivery of the return.

The Company operates a 14-day returns policy. For a return to be accepted on this basis, the Goods must be returned for receipt by the Company within 14 calendar days of dispatch. The Customer must return the Goods to the Company at the address notified to it in writing, clearly stating the Customer’s details and the order number.

If any Goods are returned after 14 calendar days for any reason, the Company may accept or refuse the return at its sole and absolute discretion. If the return is accepted by the Company, a return charge of 20% of the value of the material will apply, with a minimum of €10.

The Company will also apply this scale of charges where the return is due to an error by the Customer, even if it takes place within 14 days.

8. Description

All specifications, drawings, illustrations, descriptions and specifications of weights, dimensions or capacity and other data, including without limitation statements regarding compliance with legal or regulatory standards, wherever they appear, are intended to give a general idea of the Supplies but do not form part of the Contract. If the Descriptions of any Goods differ from the manufacturer’s description, the latter shall be deemed correct. The Company will take all reasonable steps to ensure the accuracy of the Descriptions, but will rely for this purpose on the information, if any, provided by its suppliers, and shall not be liable, whether in contract, in tort, under any legal or regulatory provision or in any circumstances, except in cases of wilful misconduct or gross negligence on its part, for any error in or omission from such Descriptions, whether caused by the Company’s negligence or for any other reason. The Company may make changes to the Supplies at any time as part of an improvement programme or to comply with legal or regulatory requirements.

9. Risk and title

Risk of damage to or loss of the Goods shall pass to the Customer when the Goods are made available at the address specified by the Customer. However, title to the Goods shall in no case pass to the Customer until the Company has received in full all amounts owed by the Customer to the Company.

Until title passes to the Customer, the Customer shall take care of the Goods with the utmost diligence, as an experienced bailee. If payment is not received in full by the due date, or the Customer is dissolved, or a court orders its dissolution, or the Customer breaches any of its obligations to the Company, the Company shall be entitled, without prior notice, to repossess the Goods and, for that purpose, to enter any premises in the possession or ownership of the Customer.

10. Warranty

The Company will endeavour to pass on to the Customer the benefit of any warranty given by the manufacturer of the Goods.

The Company, at no cost to the Customer, will only repair or, at the Company’s option, replace Goods with defects or faulty design. This obligation shall not apply:

if the defect arises because the Customer has altered or repaired such Goods without the Company’s written consent;
if the Customer has not followed the manufacturers’ instructions for the storage, use, installation, operation or maintenance of the Goods;
if the Customer has not notified the Company of any defects in accordance with the conditions set out herein, where the defect would reasonably have been detectable following a reasonable inspection;
if the Customer does not notify the Company of the defect within 12 months (or within the period specified by the Company when accepting the order for the Supplies) from the date of dispatch of the Goods or performance of the Services.

Any replacement of Supplies or repair of Goods carried out in accordance with this Condition shall be warranted on these terms for the unexpired portion of the warranty period granted for the original Supplies.

11. Exclusion of Liability

The Company does not exclude its liability to the Customer for any matter for which it would be unlawful under mandatory law for the Company to exclude or attempt to exclude its liability, or for wilful misconduct or gross negligence.

The Company’s total liability, whether in contract, in tort (including negligence), for breach of statutory duty, for misrepresentation or otherwise, shall be limited to the repair or replacement of the Goods or, at the Company’s option, to the refund of the amounts already paid in respect of the Supplies, except in cases of wilful misconduct or gross negligence by the Company or where mandatory law applies.

12. Intellectual property

The Supplies in this Catalogue are subject to the intellectual and industrial property rights of third parties, including patents, know-how, trademarks, copyright, design rights, rights of use and other third-party rights. No right or licence is granted to the Customer other than the right to use the Supplies. The Company shall not be liable in any way, except in cases of wilful misconduct or gross negligence, in the event of any claim for infringement of any such rights, however made.

13. Use of Personal Data

“Personal Data” means, in relation to any Customer or any representative of a Customer who is a living natural person (in any case), any data on the basis of which (alone or in combination with other information held by the Company) the Company can identify that Customer or its Representative, regardless of the form and time at which the data is provided. The Company may process Personal Data for all the purposes set out in these Conditions or arising from the context of the relationship between the Company and the Customer.

If at any time the Customer or its representatives do not wish their Personal Data to be used in the context described above, they must notify Europavia in writing at Jorge Juan 30, 28001 Madrid, or by email at info@europavia.es, and may also exercise their rights of access, rectification, objection and erasure.

Force Majeure, Fortuitous Events and certain Other Exclusions of the Company’s Liability

The Company shall not be liable to the Customer in any way, nor shall it be deemed to be in breach of these Conditions, for any delay in performing or failure to perform any of the Company’s obligations under these Contracts if the delay or failure is due to any cause beyond the Company’s reasonable control, including but not limited to government action, war, fire, explosion, flood, import or export regulations or embargoes, labour disputes, strikes, or inability or difficulty in obtaining, or delay in obtaining, supplies of goods, services or labour, force majeure or fortuitous events. The Company may, at its option, delay performance or cancel all or any part of a contract for any of these reasons.

14. Governing law

All Contracts shall be governed by and construed in accordance with Spanish substantive law.

15. General

Any provision of these Conditions of Supply that is held by any competent authority to be invalid, void, voidable or unenforceable (in whole or in part) shall be deemed deleted to the extent of such invalidity, nullity, voidability or unenforceability, and the other provisions of these Conditions of Supply and the remainder of that provision shall not be affected. Failure by the Company to enforce, or partial enforcement of, any provision of these Conditions of Supply shall not be construed as a waiver by the Company of any of its rights.

16. Environmental management of packaging and packaging waste

The end holder in Spain of packaging waste or used packaging is responsible for delivering it for proper environmental management, in accordance with Law 11/1997, Royal Decree 782/1998, Royal Decree 252/2006 and related legislation. The end holder of packaging waste or used packaging in any other Member State of the European Union is responsible for its proper environmental management in accordance with Directives 1994/62 EEC of 20 December and 2004/12 EEC of 11 February and applicable national regulations.

17. Ethics and regulatory compliance at Europavia and its supply chain

At EUROPAVIA, regulatory compliance is an essential pillar for ensuring the integrity, transparency and sustainability of all our operations. Our Compliance programme establishes a robust framework of policies, procedures and controls that ensure respect for current legislation, international standards and the ethical principles that govern our activity.

This commitment covers all areas of the organisation and extends to our relationships with customers, suppliers, partners and other third parties, promoting a culture of business ethics, risk prevention and zero tolerance of corruption and fraud.

We firmly believe that sustainable success is built on solid principles that guide every decision and every action. Our values reflect our identity and the commitment we make to customers, partners and society.

All EUROPAVIA employees are bound by the values and ethical principles defined in its code of professional conduct. Likewise, its entire supply chain must commit to complying with these same principles:

Principle of Honesty: This means acting with integrity and fulfilling requirements, laws and commitments faithfully and loyally. It involves ensuring respect for and observance of internal and external policies and procedures, as well as integrity in economic and financial management systems.
Principle of Professionalism: This means being committed to carrying out our work efficiently and with the skills and attitudes our tasks require. It involves the responsible performance of our activity.
Principle of Progress: This means promoting the continuous development and improvement of the company as a whole, in professional, technical and social terms. It involves creativity and diversity as levers for finding different solutions and staying competitive, agile and able to adapt to the demands of the business.
Principle of Respect: This means being convinced that our business depends to a large extent on the relationship of trust we are able to build with our professionals, customers, suppliers and represented companies, and we will therefore make every effort to maintain transparent relationships. It involves fair, balanced, respectful and transparent conduct.

18. Whistleblowing channel

At EUROPAVIA, integrity and regulatory compliance are fundamental pillars. For this reason, we make this Anonymous Whistleblowing Channel available to suppliers, customers and other partners. link to the whistleblowing channel

Its purpose is to provide a secure and confidential means of reporting, anonymously, any irregular conduct, legal breach or violation of our ethical and good governance principles. All reports will be treated with the utmost seriousness, guaranteeing the protection of the whistleblower and the proper investigation of the facts.

This channel reinforces our commitment to transparency, accountability and continuous improvement in our relationships with third parties.

19. Processing of personal data

In the context of the business relationship, Europavia will process the customer’s contact details (natural person or representatives) in accordance with Art. 6.1.b) GDPR (performance of the contract). For more information, please see Europavia’s Privacy Policy at https://www.europavia.es/privacidad.

General Terms and Conditions of Purchase

1. Delivery

Delivery shall be made within the period expressly stated in each order. In the event of failure to meet the delivery period, Europavia España S.A., hereinafter EUROPAVIA, reserves the right, at its discretion, to:

Consider the order firm, applying penalties to the Supplier on the value of the undelivered material, in an amount identical to that which the end customer may apply to EUROPAVIA for such delay.
Consider the order cancelled, in which case written notice from EUROPAVIA shall suffice.

2. Receipt

No material will be accepted unless it is accompanied by a Delivery Note stating the number of packages, weight of goods, unit of measure, quantity, material reference and the order number to which the delivery corresponds. The documentation provided (Certificate of Conformity, EASA, maintenance shop report, test report) shall be as required in the specific order of the “Required Documentation” BLOCK. Failure to comply with the above will constitute a non-conformity and the materials will therefore not be accepted. See Section 9.2 of Requirements.

3. Returns and rejections

EUROPAVIA accepts no responsibility for materials delivered in excess of those stated in its reference order, even if they have been admitted into its Warehouses, although it reserves the right to return such quantities at the Supplier’s expense. Likewise, goods rejected by EUROPAVIA’s Quality Control will be returned to the supplier carriage forward, and the supplier shall be obliged to replace them within 20 days, carriage paid, unless instructed otherwise. EUROPAVIA shall have 30 days, except in cases of force majeure, for its Receiving Inspection to verify the materials and, where applicable, issue the rejection note.

4. Transport and packaging

Unless otherwise stated in the order, packaging and transport insurance of the goods shall be at the Supplier’s expense, and no charges for these items will be accepted unless expressly agreed. In the case of international transport at EUROPAVIA’s expense, the forwarder used shall be designated by EUROPAVIA and indicated in the Order. Packaging must comply with ATA regulations.

5. Invoicing

Invoices must be sent to EUROPAVIA at the following email address: invoices@europavia.es.

6. Payment method and terms

Unless another payment method is stated in the order, payment shall be made by bank transfer 60 days from the invoice date.

7. Warranties and civil liability

The Supplier shall indemnify and hold EUROPAVIA harmless against any claims arising from the delivery of a defective product, as well as from the infringement of patents, trademarks or utility models, and shall defend at its own expense any litigation arising for this reason, provided that the products do not correspond to the characteristics expected for the reference supplied.

8. Order acceptance

The Supplier shall return copy No. 2 of the “Purchase Order” to EUROPAVIA, duly signed. Acceptance of the order also implies acceptance of these General Terms and Conditions of Purchase. EUROPAVIA does not accept any condition that contradicts those stated in this order unless specified in writing.

9. Quality requirements

The following GENERAL and SPECIFIC requirements shall apply, in addition to any SPECIFIC requirements indicated in the Order.

9.1. GENERAL REQUIREMENTS

The material supplied shall always be new and unused, unless otherwise specified in the order. This does not apply to subcontracted work such as repairs, inspections, overhauls, revisions, bulletin compliance, etc., where known to EUROPAVIA.
Where the material to be supplied has usage limitations, such as materials with a limited shelf life (elastomers, paints, sealants, adhesives, etc.), the supplier undertakes to provide EUROPAVIA with the manufacturing data and shelf life or expiry date, as well as information on the applicable specification requirements. All such materials must still have 90% of their shelf life remaining on the date of receipt at EUROPAVIA, unless otherwise specified.
Where the supply consists of inspection, measuring or test equipment, the Supplier shall provide an internationally traceable Calibration Certificate including data such as Reference, type, Serial No., acceptance procedure, calibration date and recommended next calibration date.
EUROPAVIA, as a Supplier of items subject to military procurement governed by the NATO Quality Assurance Requirements for production, short titles PECAL-2110, AQAP-2131, AQAP-2070, EN9110, as well as the EN9120 standard and EASA Part 145, requires the Supplier to grant access to its facilities, and to those of its subcontractors, for inspection as quality control (QC) and quality assurance (QA) within the implemented quality management system, whether civil or military, as well as to the quality management representative (RGC) of the end-user customer of the aircraft involved in its products.
All supplies of aeronautical items or materials subject to aeronautical standards shall be delivered together with their applicable certificate of conformity issued by the manufacturer or the official distributor, or must guarantee the traceability of the products from the manufacturer to EUROPAVIA.
The Supplier shall comply with the REACH Regulation, Regulation (EC) No 1907/2006 (Registration, Evaluation, Authorisation and Restriction of Chemicals).
Any delivery to EUROPAVIA of aeronautical material or standard material intended for incorporation into an aircraft, unless specified or included in a Purchase Order, must include a certification (See certifications) in accordance with the applicable legislation and standards under that regulation, with full traceability to original equipment manufacturers (OEM) throughout the entire supply and distribution network and chain.
The Supplier must ensure that all product documentation (Certificates of Conformity, EASA F-1, etc.) is filed and retained for at least 25 years.
The Supplier shall implement a consistent method for detecting and correcting defects, and a product control system for any item detected as suspected non-conforming that does not meet the requirements established by the quality system. Such identified items must be segregated immediately and a report on the suspected items must be sent to Europavia if such items are subject to an investigation for suspected counterfeiting.
In connection with the transactions that are the subject of this agreement, neither the seller nor any of its related parties has made, offered or authorised, or will make, offer or authorise, any payment, gift, promise or other advantage, whether directly or through any other person or entity, to or for the use or benefit of any government official or any entity or other person where such payment, gift, promise or other advantage (i) would constitute a facilitation payment, or (ii) would violate anti-bribery and anti-money laundering laws and obligations, or any other applicable law.
The supplier must make reasonable efforts to eliminate Conflict Minerals from every company product (ROHS requirements), as well as from products currently proposed to be manufactured by or on behalf of the company in the future. Conflict minerals means and includes columbite-tantalite (coltan), cassiterite, gold, wolframite, or their derivatives, originating in the Democratic Republic of the Congo or any other country whose exploitation and trade is defined or determined by the United States as a source of financing for conflict in the Democratic Republic of the Congo (DRC) or another country.
The supplier must ensure that all products delivered comply with European Union safety, health and environmental regulations, providing appropriate packaging, information or other relevant measures.
The Supplier must report any non-conformity or change to the order, as well as any significant change in its processes, products or services, including changes of its external providers or production location. In addition, the Supplier must report any change regarding the location of its facilities.
The Supplier must ensure that every employee of the organisation, and all personnel involved in producing its products and services, are aware of their contribution to quality and safety and of the importance of appropriate ethical behaviour. All personnel involved must have the competence and qualifications required for the process they perform.
All clauses included in these general terms and conditions of purchase must be flowed down to any subcontractor of the Supplier. Suppliers that carry out equipment repairs must inform Europavia if they subcontract any process.
Suppliers that carry out equipment repairs must prevent the use of unapproved parts, and repairs must be performed using approved technical data. If a problem is detected, it must be reported to Europavia.

9.2. SPECIFIC REQUIREMENTS

The Supplier shall deliver the following documentation together with the items (as indicated in the purchase order)

If a certificate of conformity is required, it shall be issued under ISO9001, EN9110, EN9120, PECAL-2110, AQAP-2131, AQAP-2070 or other applicable standards indicated in the purchase order. Certificates must be signed (electronic signatures are accepted) and the manufacturing address (CAGE) must be clearly shown on the certificate.
If EASA Form 1 is required and delivered under EASA regulations, other documentation such as the FAA Form 8130-3 Dual Release may be accepted, unless an exception is specified in the purchase order.
Authorised manufacturers: If the purchase order states that only certain ENCAGE types will be accepted, and material is delivered under an ENCAGE type other than those indicated, EUROPAVIA will reject such material.
Inspection report / maintenance shop report: Where necessary, the Supplier shall provide an inspection report on the repair/overhaul or other work carried out on specific equipment; this shop report must include all necessary information on the work performed on the equipment, the parts installed, the repair documentation used (code, date and revision) and evidence of the validity of the tests carried out to make the part serviceable and fit for use.

10. Ethics and regulatory compliance at Europavia and its supply chain

Principle of Honesty: This means acting with integrity and fulfilling requirements, laws and commitments faithfully and loyally. It involves ensuring respect for and observance of internal and external policies and procedures, as well as integrity in economic and financial management systems.
Principle of Professionalism: This means being committed to carrying out our work efficiently and with the skills and attitudes our tasks require. It involves the responsible performance of our activity.
Principle of Progress: This means promoting the continuous development and improvement of the company as a whole, in professional, technical and social terms. It involves creativity and diversity as levers for finding different solutions and staying competitive, agile and able to adapt to the demands of the business.
Principle of Respect: This means being convinced that our business depends to a large extent on the relationship of trust we are able to build with our professionals, customers, suppliers and represented companies, and we will therefore make every effort to maintain transparent relationships. It involves fair, balanced, respectful and transparent conduct.

11. Whistleblowing channel

This channel reinforces our commitment to transparency, accountability and continuous improvement in our relationships with third parties.

12. Processing of personal data

In the context of the business relationship, Europavia will process the Supplier’s contact details (natural person or representatives) in accordance with Art. 6.1.b) GDPR (performance of the contract). For more information, please see Europavia’s Privacy Policy at https://www.europavia.es/privacidad.